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Complimentary shipping on all New Zealand orders.

Complimentary shipping on all International orders over $200.

Shipping & Returns

SHIPPING

New Zealand
Free shipping on all orders.

Australia
NZD$25.00 flat rate or free for orders over NZD $150.00

USA, Canada and Mexico
NZD$50.00 or free shipping over NZD $300.00

Rest of the world
NZD$50.00 or free shipping over NZD $300.00

The Thing Thing team will dispatch your order as soon as possible. An email confirmation will be sent once your item has been shipped, this will include a trackable link.

DISPATCH

North Island Deliveries please allow 1-3 working days
South Island Deliveries please allow 3-4 working days
Australian / international parcels will arrive within 10 working days, if you have any issues or concerns please email things@thingthing.co.nz.

INTERNATIONAL CUSTOM CHARGES

Orders shipped overseas may be subjected to international customs or import duty charges. Thing Thing takes no responsibility in payment of these charges. Please check with your local governmental office for further information relating charges in your location. Custom clearance procedures can cause unforeseen delays to original delivery time frames.

RETURNS

If you wish to return or exchange an item please email things@thingthing.co.nz. Goods are able to be exchanged or refunded within 14 days of purchase. Items must be returned unworn with tags attached and in original packaging with the original receipt.

Thing Thing does not accept responsibility for the shipping of returning parcels. We strongly suggested using a track and trace service.

EXCHANGES

If your new Thing Thing garment is not quite right please email us at things@thingthing.co.nz as soon as possible so we are able to reserve the correct item.

Shipping for the exchanging of items must be covered by you.